Arkadaşlar geçen gün mail hesaplarımın şifrelerini toplu halde değiştirdim fakat yahoo daki mail hesabıma giremiyorum.Tam olarak hatırlayamıyorum şifreyi.
İşin kötü yanı ise girdiğim kullanıcı bilgileri(doğum tarihi,ülke ve kod) uymuyor!
İçersinde yedeği olmayan önemli bilgilerim var ...
Kıt ingilizcemle yahoo ya mail attım.Bana otomatik bir cevap yolladılar...
Mail aynen aşağıdaki gibi ;
Thank you for contacting Yahoo! Customer Care.
This is an automated message that has been sent to you based on the
topic you selected from our feedback form. If your answer is not
included in this email, please follow the instructions at the end of
this message and your request will be reviewed by a Customer Care
Because your password is personal and private to your account, Yahoo!
Customer Care does not have access to this information. For this
reason, we are unable to verify your current password, reset your
password, or determine why your previous password is now invalid.
If you are unable to access your account due to an "Invalid Password"
error message, you may have to request a new password. Before using the
online password request form, however, please take a look at the
following common causes of "Invalid Password" messages.
* Passwords are case-sensitive, meaning that:
are not equivalent, so be sure to keep this in mind when entering your
* If you have recently obtained a new password, please wait a period of
24 hours before attempting to access your account. This will allow our
system to update and recognize your password.
* Yahoo! IDs generally do not contain spaces, but many users register
IDs that include the underscore "_" instead of a space.
If you are confident the instructions above do not apply for your
situation, you will need a new password.
To request a new password:
1. Return to the Sign-in page:
2. Click the "Forget your ID or password?" link.
3. Confirm your identity by entering your date of birth, ZIP or postal
code and country.
4. Enter your Yahoo! ID in the "Forgot your password?" box on the left
side of the screen.
5. Click the "Get New Password" button.
If you would like to have your new password displayed on your screen and
your account has a Password Challenge Question, please type your answer
in the appropriate box and click "Display New Password."
If your account does not contain a Challenge Question or you prefer to
have your new password delivered via email, please click the "Email New
Password" button. A new password will be emailed to the alternate
(non-Yahoo!) email address we have on file for your account. This
option will only be available to you if your alternate email address has
been verified. If you've forgotten your Secret Answer and no longer
have access to the alternate email address on file, we will be unable to
Once you've received your new password and accessed your account, you
can change it to a new, personal password by clicking the "Account Info"
or "My Account" link located at the top of most pages throughout the
Yahoo! network. Re-enter your current password to continue, and click
"Change Password" from the Account Information screen to change your
If you did not find your answer in this message or need further
assistance, please reply to this email and provide the information
requested below along with a description of the problem you're having.
Without all of this information, we may be unable to process your
1. Yahoo! ID
2. Date of birth (mm-dd-yyyy)
3. ZIP/Postal Code
5. Alternate (non-Yahoo!) email address that we currently list
6. Your new alternate email address, if it needs to be updated (please
note, this cannot be a Yahoo! Mail address)
7. Secret Question and Answer
Note: In order to ensure your email is sent to the correct department,
please do not change the subject line. Doing so may delay your email
from reaching a Customer Care representative.
Thank you again for contacting Yahoo! Customer Care.
Yahoo! Customer Care
For assistance with all Yahoo! services, please visit:
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